Welcome to our document manager. From this section you can access important company documents.

Title	Description	Download
ACD Help Guide	Worldsmart ACD Help Guide with complete instructions.
Admin Guide	Worldsmart Administrator Guide which provides complete information about the dashboards, features an...
Call Recording Admin Help	WorldSmart Call Recording feature allows you to enable call...
Call Recording User Help	WorldSmart Call Recording feature allows you to record your...
CCA User Guide	Worldsmart CCA User guide
D-link DVG 2001s User Guide	...
Digital Fax- Admin Help	The WorldSmart Digital Fax concept g...
Digital Fax- User Help	The WorldSmart Digital Fax feature i...
Disaster Settings	With this feature, you can be sure that even in a worst-case scenario, you will st...
Intercom setup for Snom	Guide to setup Intercom on SNOM phones
Linksys PAP2T Fax	Recommended settings for Analog Fax  Machine connected through Linksys PAP2T.
MobileCall User Guide	MobileCall  User configuration guide
Operator console guide	Use this document to understand Worldsmart Operator console.
Outlook 2003 Integration	Guide to Integrate Outlook 2003 with Worldsmart
Outlook 2007 Guide	Worldsmart Outlook Integration Guide for Microsoft Outlook 2007
Outlook integration	Use this document to understan...
Quick Help	Quick Help for Cisco 79xx phones.
Quick Reference Guide Aastra	Quick Reference Guide Aastra
Quick Reference Guide Cisco	Cisco 79xx reference guide
Quick Reference Guide LG IP Phones	Quick Reference Guide LG IP Phones
Quick Reference Guide Linksys SPA Phone	Quick Reference Guide Linksys SPA Phone
Quick Reference Guide Polycom	Polycom reference Guide
Quick Start Guide	Worldsmart Quick Start Admin Guide for Administrators
Quick Start Guide Snom	Snom reference Guide. Complete instructions for snom phone to use with Worldsmart services.
Salesforce Basic Integration	Salesforce Basic Integration fGuide or CTD (Click to Dial)
Snom Factory Reset	Instructions from Snom Website.
SoftPhone Troubleshooting Guide	Troubleshooting  Guide for Worldsmart Softphone.
Virtual Extension	WorldSmart Virtual Extension is an extension tha...
Web Conference Guide	Web Conferencing Guide for Worldsmart
Web Integration Guide	This feature would be useful to any organization, which needs ...
Worldsmart ACD Guide	Complete Training on using ACD and its Implementation
WorldSmart IP Phone Features	Use this document to understand Worldsmart IP Phone features.
Worldsmart Port list	List of ports need to opened on routers for Worldsmart Service.
Worldsmart Supported Hardware List	Worldsmart Supported Hardware list
Worldsmart Voicemail Tree	Worldsmart Voicemail Tree flow chart.
Ws-Mail Admin Help Guide	WorldSmart Mail is a web hosting solution integrated in to the WorldSmart system t...
WS-Mail Configuration Guide for Mobile Devices	WS-Mail Configuration guide for Mobile Devices like Blackberry, iPhone and Windows Mobile devices.
Ws-Mail Mail Client Configuration	WS-Mail Configuration guide for Mail Clients Microsoft Outlook 200X, XP...
WS-Mail Migration Guide for Outlook	The new WS-Mail service allows customers/users to utilize their email service as part of a broader u...
WS-Mail Quick Tour	WS-Mail is a comprehensive email ser...
WS-Mail User Help	WorldSmart Mail is a web hosting solution integrated in to t...

Title	Description	Download
Local Number LNP Form	This document is required for porting of local numbers to WorldSmart
Toll Free LOA Form	Form to port Toll Free numbers to Worldsmart

Title	Description	Download
Auto Provisioning Guide for Cisco 79xx	Worldsmart Auto Provisioning Guide for Cisco 79xx phones
Cisco 79xx Manual COnfiguration Guide	WorldSmart Manual Configuration Guide for Cisco 79XX IP Phones.
Cyberdata Paging Zone Controller Configuration
D-Link DGL 4100	Configuration guide for D-Link DGL 4100 Router with Worldsmart
D-Link DI-724U	D-Link DI-724U Configuration guide for Worldsmart
D-Link DIR 625	Configuration guide for D-Link DIR 625 Router with Worldsmart Service.
D-Link DPH140S	D-Link DPH140S configuration Guide for Worldsmart
D-link Routers	COnfiguration Guide for D-link Routers.
Edgemarc Router configuration	Edgemarc Router Configuration Guide for Worldsmart
Grandstream GXP-2000	Grandstream GXP-2000 manual Configuration guide for WorldSmart.
Intertex Surfinbird IX67 FW	Configuring Intertex Surfinbird IX67 FW AIR GW2 Router for Worldsmart Service.
Intertex SurfinBird IX67 FW PSTN Failover	Configuring Intertex SurfinBird IX67 FW AIR GW2 for PSTN Failover for Worldsmart Service
Linksys SPA 941-942 Guide	Linksys SPA-941 and 942 manual Configuration Guide for Worldsmart.
Linksys WRT54GS	Linksys WRT54GS router configuration for Worldsmart
Packet Island	Packet Smart  installation guide
Polycom 501 configuration guide	Polycom 501 Manual configuration Guide for Worldsmart.
Polycom KWS300 Manual Configuration Guide	Suggested steps to configure the Polycom KWS300 ...
Sipura SPA 841	Sipura SPA-841 Configuration Guide for Worldsmart
Sipura SPA-941	Sipura  SPA 941 configuration guide
SJ-Phone Guide	Worldsmart Configuration Guide for SJ_Phone
SNOM 360 Manual Configuration Guide	SNOM 360 Manual Configuration Guide for Worldsmart Service.
Snom Auto provisioning Guide	Auto Provisioning Guide for Snom IP Phone
Snom M3 Manual Configuration Guide	Snom M3 Manual Configuration Guide for Worldsmart
SonicWALL SonicOS Enhanced Sample Configuration	SonicWALL SonicOS Enhanced Sample Configuration...
SPA-2000 configuration Guide	Configuration Guide for Linksys SPA-2000 VoIP Adapter
WIP330 Guide	Linksys WIP330 Wireless-G IP Phone Configuration Guide for Worldsmart